CHAPTER1
1
Which adapter enables a computer system to exchange information with other systems on a local network?
#network interface card
2
What measurement is commonly associated with computer processing speed?
#hertz
3
Which computer component is considered the nerve center of the computer system and is responsible for processing all of the data within the machine?
#CPU
4
Why do servers often contain duplicate or redundant parts?
#Servers should be accessible at all times.
5
What are two benefits of connecting a laptop computer to a docking station? (Choose two.)
#Less power is required.
#An external monitor can be used.
6
What characteristic of word processing software would make it a local application?
#The software is stored on the local hard drive.
7
A user plans to run multiple applications simultaneously on a computer. Which computer component is essential to accomplish this?
#RAM
8
What are two advantages of purchasing a preassembled computer? (Choose two.)
#usually a lower cost
#adequate for performing most general applications
9
Applications can be grouped into general use software or industry specific software. What are two examples of industry specific software? (Choose two.)
#an educational tool
#medical practice management software
10
What is the main storage drive used by servers, desktops, and laptops?
#hard drive
11
A user reports that a peripheral device that was installed correctly last week has not been functioning since the PC was booted today. All other PC functions are working properly. What are three things a service technician should do to solve the problem? (Choose three.)
#Use the testing functionality on the peripheral itself, if available.
#Disconnect all cables connected to the computer except those connected to the peripheral.
#Ensure that the peripheral is powered on.
12
What two functions does a UPS provide that a surge protector does not? (Choose two.)
#It provides backup power from an internal battery.
#It gives the user time to safely shut down the computer if the power fails.
13
Which component is designed to remove high-voltage spikes and surges from a power line so that they do not damage a computer system?
#surge suppressor
14
Because of the potentially dangerous voltage levels, which two devices should you not open unless you have been specifically trained to work on them? (Choose two.)
#monitor
#power supply
15
What can be used to prevent electrostatic discharge (ESD)?
#dry and non humid conditions
16
How many unique values are possible using a single binary digit?
#2
17
Administrators at a multicampus college need access to their schedules wherever the administrators go. Which computing device would be the most appropriate?
#PDA
18
Which two steps should be performed when installing a peripheral device? (Choose two.)
#Download and install the most current driver.
#Connect the peripheral using an appropriate cable or wireless connection.
19
How is a server different from a workstation computer?
#The server provides services to clients.
20
Which three terms describe different types of computers? (Choose three.)
#laptop
#desktop
#mainframe
21
In newer operating systems, how are system resources assigned by default when components are installed?
#dynamically assigned between the component and the operating system
Which adapter enables a computer system to exchange information with other systems on a local network?
#network interface card
2
What measurement is commonly associated with computer processing speed?
#hertz
3
Which computer component is considered the nerve center of the computer system and is responsible for processing all of the data within the machine?
#CPU
4
Why do servers often contain duplicate or redundant parts?
#Servers should be accessible at all times.
5
What are two benefits of connecting a laptop computer to a docking station? (Choose two.)
#Less power is required.
#An external monitor can be used.
6
What characteristic of word processing software would make it a local application?
#The software is stored on the local hard drive.
7
A user plans to run multiple applications simultaneously on a computer. Which computer component is essential to accomplish this?
#RAM
8
What are two advantages of purchasing a preassembled computer? (Choose two.)
#usually a lower cost
#adequate for performing most general applications
9
Applications can be grouped into general use software or industry specific software. What are two examples of industry specific software? (Choose two.)
#an educational tool
#medical practice management software
10
What is the main storage drive used by servers, desktops, and laptops?
#hard drive
11
A user reports that a peripheral device that was installed correctly last week has not been functioning since the PC was booted today. All other PC functions are working properly. What are three things a service technician should do to solve the problem? (Choose three.)
#Use the testing functionality on the peripheral itself, if available.
#Disconnect all cables connected to the computer except those connected to the peripheral.
#Ensure that the peripheral is powered on.
12
What two functions does a UPS provide that a surge protector does not? (Choose two.)
#It provides backup power from an internal battery.
#It gives the user time to safely shut down the computer if the power fails.
13
Which component is designed to remove high-voltage spikes and surges from a power line so that they do not damage a computer system?
#surge suppressor
14
Because of the potentially dangerous voltage levels, which two devices should you not open unless you have been specifically trained to work on them? (Choose two.)
#monitor
#power supply
15
What can be used to prevent electrostatic discharge (ESD)?
#dry and non humid conditions
16
How many unique values are possible using a single binary digit?
#2
17
Administrators at a multicampus college need access to their schedules wherever the administrators go. Which computing device would be the most appropriate?
#PDA
18
Which two steps should be performed when installing a peripheral device? (Choose two.)
#Download and install the most current driver.
#Connect the peripheral using an appropriate cable or wireless connection.
19
How is a server different from a workstation computer?
#The server provides services to clients.
20
Which three terms describe different types of computers? (Choose three.)
#laptop
#desktop
#mainframe
21
In newer operating systems, how are system resources assigned by default when components are installed?
#dynamically assigned between the component and the operating system
CHAPTER2
1
Which method of interacting with an operating system involves typing commands at a command prompt?
#CLI
2
What occurs when computers are configured to receive their network configurations dynamically?
#Each computer requests configuration information from a server.
3
An operating system is severely damaged. All data on the partition needs to be deleted, and all application software must be reinstalled. Which installation method should be used to correct the problem?
#clean install
4
Which Windows file system is more likely to be used in an enterprise-level environment?
#NTFS
5
What are two ways that a user can interact with an operating system shell? (Choose two.)
#CLI
#GUI
6
Windows XP has a known problem with specific Intel processors. What is the best course of action to take in this situation?
#Download and install the Windows patch that fixes this problem.
7
The Lesson TaskMaster application from ChalkBoard has a problem. Every time the software is installed and loaded on a Windows XP-based Dell computer, and the moment something is typed followed by a tab, two tabs are inserted instead of one. What would be the best solution to this problem?
#Download, install, and apply a patch from ChalkBoard.
8
Which two statements are true about drive partitions? (Choose two.)
#Partitions are necessary in multi-boot installations.
#A hard drive can be divided into an operating system partition and a data partition.
9
What is the purpose of a default gateway?
#identifies the device that allows local network computers to communicate with devices on other networks
10
What Explorer menu option is used to determine the Windows XP version installed on a computer?
#Help
11
Which three resource specifications are given by the manufacturer to ensure that an operating system performs as designed? (Choose three.)
#required hard disk space
#processor type and speed
#recommended amount of RAM
12
Which three pieces of information must be specified on a computer to allow that computer to send and receive information across networks? (Choose three.)
#IP address
#subnet mask
#default gateway
13
Which Windows XP Automatic Update option allows you to select the time when a Windows update is executed?
#Automatic (recommended).
14
Which two items must be unique to each computer and cannot be duplicated on a network? (Choose two.)
#computer name
#IP address
15
Which two statements should be included in a pre-installation checklist when upgrading an operating system? (Choose two.)
#Verify that the hardware resources meet or exceed the published minimum requirements.
#Complete a full backup of all important files and data.
16
What two items are available from the About Windows option through the Windows Explorer Help menu? (Choose two.)
#the end-user license agreement
#the operating system version number
17
What are three characteristics of an operating system that is released under the GPL (GNU Public License)? (Choose three.)
#full access to source code
#software often available free
#support normally user-based and often free
18
Which statement is true about installing an operating system on computers in a networked environment?
#The computer name must be unique for all computers on the same network.
19
A computer in the Advanced Technology Center computer room on the second floor, room number 217, has the computer name ATC_217_7. What fact is true about the computer name?
#The name makes it easier for users to reference the device when connecting to it to share resources.
20
Which operating system patch installation method is used when a user is notified of a security update for remotely accessing a computer, but wishes not to install this patch?
#prompt for permission
Which method of interacting with an operating system involves typing commands at a command prompt?
#CLI
2
What occurs when computers are configured to receive their network configurations dynamically?
#Each computer requests configuration information from a server.
3
An operating system is severely damaged. All data on the partition needs to be deleted, and all application software must be reinstalled. Which installation method should be used to correct the problem?
#clean install
4
Which Windows file system is more likely to be used in an enterprise-level environment?
#NTFS
5
What are two ways that a user can interact with an operating system shell? (Choose two.)
#CLI
#GUI
6
Windows XP has a known problem with specific Intel processors. What is the best course of action to take in this situation?
#Download and install the Windows patch that fixes this problem.
7
The Lesson TaskMaster application from ChalkBoard has a problem. Every time the software is installed and loaded on a Windows XP-based Dell computer, and the moment something is typed followed by a tab, two tabs are inserted instead of one. What would be the best solution to this problem?
#Download, install, and apply a patch from ChalkBoard.
8
Which two statements are true about drive partitions? (Choose two.)
#Partitions are necessary in multi-boot installations.
#A hard drive can be divided into an operating system partition and a data partition.
9
What is the purpose of a default gateway?
#identifies the device that allows local network computers to communicate with devices on other networks
10
What Explorer menu option is used to determine the Windows XP version installed on a computer?
#Help
11
Which three resource specifications are given by the manufacturer to ensure that an operating system performs as designed? (Choose three.)
#required hard disk space
#processor type and speed
#recommended amount of RAM
12
Which three pieces of information must be specified on a computer to allow that computer to send and receive information across networks? (Choose three.)
#IP address
#subnet mask
#default gateway
13
Which Windows XP Automatic Update option allows you to select the time when a Windows update is executed?
#Automatic (recommended).
14
Which two items must be unique to each computer and cannot be duplicated on a network? (Choose two.)
#computer name
#IP address
15
Which two statements should be included in a pre-installation checklist when upgrading an operating system? (Choose two.)
#Verify that the hardware resources meet or exceed the published minimum requirements.
#Complete a full backup of all important files and data.
16
What two items are available from the About Windows option through the Windows Explorer Help menu? (Choose two.)
#the end-user license agreement
#the operating system version number
17
What are three characteristics of an operating system that is released under the GPL (GNU Public License)? (Choose three.)
#full access to source code
#software often available free
#support normally user-based and often free
18
Which statement is true about installing an operating system on computers in a networked environment?
#The computer name must be unique for all computers on the same network.
19
A computer in the Advanced Technology Center computer room on the second floor, room number 217, has the computer name ATC_217_7. What fact is true about the computer name?
#The name makes it easier for users to reference the device when connecting to it to share resources.
20
Which operating system patch installation method is used when a user is notified of a security update for remotely accessing a computer, but wishes not to install this patch?
#prompt for permission
CHAPTER3
1
Which two statements
concerning networking standards are true? (Choose two.)
#provides consistent interconnections across networks
#simplifies new product development
2
Which two items are
included in a network logical map? (Choose two.)
#naming scheme
#IP
addressing scheme
3
What is a reason for
disabling simple file sharing?
#It
enables the user to set more specific security access levels.
4
Which address does an
NIC use when deciding whether to accept a frame?
#destination MAC address
5
If the default gateway
is configured incorrectly on the host, what is the impact on communications?
#The
host can communicate with other hosts on the local network, but is unable to
communicate with hosts on remote networks.
6
Refer to the graphic.
What does the router do after it determines that a data packet from Network 1
should be forwarded to Network 2?
#It
reassembles the frame with different MAC addresses than the original frame.
7
What is the function
of the FCS field in an Ethernet frame?
#detects transmission errors
8
Host A needs to learn
the MAC address of Host B, which is on the same LAN segment. A message has been
sent to all the hosts on the segment asking for the MAC address of Host B. Host
B responds with its MAC address and all other hosts disregard the request. What
protocol was used in this scenario?
#ARP
9
What is a benefit of
having a router within the distribution layer?
#keeps broadcasts contained within a local network
10
Which term is used to
describe the process of placing one message format into another format so that
the message can be delivered across the appropriate medium?
#encapsulation
11
Which table does a
router use to make decisions about the interface through which a data packet is
to be sent?
#routing table
12
Which two networking
devices are used to connect hosts to the access layer? (Choose two.)
#hub
#switch
13
What does the 100 mean
when referencing the 100BASE-T Ethernet standard?
#speed of transmission
14
What device is
typically used as the default gateway for a computer?
#the router interface closest to the computer
15
Refer to the graphic.
Five PCs are connected through a hub. If host H1 wants to reply to a message
from host H2, which statement is true?
#H1
sends a unicast message to H2, but the hub forwards it to all devices.
16
Which type of address
is used in an Ethernet frame header?
#MAC addresses only
17
A switch receives a
frame with a destination MAC address that is currently not in the MAC table.
What action does the switch perform?
#It
floods the frame out of all active ports, except the origination port.
18
Which device accepts a
message on one port and always forwards the message to all other ports?
#hub
19
What type of route
allows a router to forward packets even though its routing table contains no
specific route to the destination network?
#default route
20
An integrated router
can normally perform the functions of which two other network devices? (Choose
two.)
#switch
#wireless access point
21
What is the purpose of
logical addresses in an IP network?
#They are used to determine which host device accepts the frame.
CHAPTER4
1
Which definition describes the term Internet?
#a network of networks that connects countries around the world
2
What type of connection point is a point of presence (POP)?
#between an ISP and a home-based LAN
3
What is the term for the group of high-speed data links that interconnect ISPs?
#Internet backbone
4
What are three characteristics of business class ISP service? (Choose three.)
# fast connections
# extra web space
# additional e-mail accounts
5
What does the tracert command test?
#the network path to a destination
6
What is a major characteristic of asymmetric Internet service?
#Upload speeds and download speeds are different.
7
Which three elements are required to successfully connect to the Internet? (Choose three.)
#an IP address
#a network connection
#access to an Internet service provider
8
Which two places are most appropriate to use UTP cabling? (Choose two.)
# in a home office network
# inside a school building
9
Which device can act as a router, switch, and wireless access point in one package?
#ISR
10
What type of end-user connectivity requires that an ISP have a DSLAM device in their network?
#digital subscriber line technology
11
Why would an ISP require a CMTS device on their network?
#to connect end users using cable technology
12
Refer to the graphic. What type of cabling is shown?
#fiber
13
Refer to the graphic. What type of cabling is shown?
#UTP
14
Which two characteristics describe copper patch panels? (Choose two.)
#uses RJ-45 jacks
#allows quick rearrangements of network connections
15
What term describes each router through which a packet travels when moving between source and destination networks?
#hop
16
What does adherence to cabling standards ensure?
# reliable data communications
17
What connector is used to terminate Ethernet unshielded twisted pair (UTP) cabling?
# RJ-45
18
Refer to the graphic. What type of cable is shown?
#crossover
19
What are two advantages of cable management? (Choose two.)
#aids in isolation of cabling problems
#protects cables from physical damage
20
What are two common causes of signal degradation when using UTP cabling? (Choose two.)
#having improper termination
#using low quality cables or connectors
21
What are three commonly followed standards for constructing and installing cabling? (Choose three.)
#pinouts
#cable lengths
#connector types
Which definition describes the term Internet?
#a network of networks that connects countries around the world
2
What type of connection point is a point of presence (POP)?
#between an ISP and a home-based LAN
3
What is the term for the group of high-speed data links that interconnect ISPs?
#Internet backbone
4
What are three characteristics of business class ISP service? (Choose three.)
# fast connections
# extra web space
# additional e-mail accounts
5
What does the tracert command test?
#the network path to a destination
6
What is a major characteristic of asymmetric Internet service?
#Upload speeds and download speeds are different.
7
Which three elements are required to successfully connect to the Internet? (Choose three.)
#an IP address
#a network connection
#access to an Internet service provider
8
Which two places are most appropriate to use UTP cabling? (Choose two.)
# in a home office network
# inside a school building
9
Which device can act as a router, switch, and wireless access point in one package?
#ISR
10
What type of end-user connectivity requires that an ISP have a DSLAM device in their network?
#digital subscriber line technology
11
Why would an ISP require a CMTS device on their network?
#to connect end users using cable technology
12
Refer to the graphic. What type of cabling is shown?
#fiber
13
Refer to the graphic. What type of cabling is shown?
#UTP
14
Which two characteristics describe copper patch panels? (Choose two.)
#uses RJ-45 jacks
#allows quick rearrangements of network connections
15
What term describes each router through which a packet travels when moving between source and destination networks?
#hop
16
What does adherence to cabling standards ensure?
# reliable data communications
17
What connector is used to terminate Ethernet unshielded twisted pair (UTP) cabling?
# RJ-45
18
Refer to the graphic. What type of cable is shown?
#crossover
19
What are two advantages of cable management? (Choose two.)
#aids in isolation of cabling problems
#protects cables from physical damage
20
What are two common causes of signal degradation when using UTP cabling? (Choose two.)
#having improper termination
#using low quality cables or connectors
21
What are three commonly followed standards for constructing and installing cabling? (Choose three.)
#pinouts
#cable lengths
#connector types
CHAPTER5
1
Which two statements describe packets that are sent through a Linksys integrated router using NAT? (Choose two.)
#Packets that are sent to a destination outside the local network need to be translated.
#Packets that are sent between hosts on the same local network do not need to be translated.
2
A PC obtains its IP address from a DHCP server. If the PC is taken off the network for repair, what happens to the IP address configuration?
#The address is returned to the pool for reuse when the lease expires.
3
What is the destination MAC address in a multicast Ethernet frame?
#an address that begins with 01-00-5E in hexadecimal
4
How many bits are available for Class B host IP addresses using a default subnet mask?
#16
5
Which default subnet mask provides the most host bits?
#255.0.0.0
6
Refer to the graphic. NAT and DHCP are installed on the Linksys integrated router. Which IP address is most likely to be assigned to the local computer, Host1?
#10.0.0.17
7
Refer to the graphic. The host requests an IP configuration from the Linksys integrated router which is configured to provide DHCP services. In addition to the host IP address, which additional IP address is provided that will allow the host to access the ISP and the Internet?
#internal IP address of the integrated router that connects to the local network
8
Refer to the graphic. A user at the workstation cannot connect to the server. All cables have been tested and are working and all devices have IP addressing. However, the user cannot ping the server. What is causing the problem?
#The workstation and server are on different logical networks.
9
Which part of an IP address identifies a specific device on a network?
#host portion
10
Which type of server dynamically assigns an IP address to a host?
#DHCP
11
What is one of the purposes of NAT?
#prevents external users from detecting the IP addresses used on a network
12
Assuming a default mask, which portion of the IP address 175.124.35.4 represents the host?
#35.4
13
How large are IPv4 addresses?
#32 bits
14
Which statement is true concerning private IP addresses?
#solves the issue of a finite number of available public IP addresses
15
Yvonne is talking to her friend on the phone. What type of message is this?
#unicast
16
Which of the following are private IP addresses? (Choose three.)
#10.1.1.1
#172.16.4.4
#192.168.5.5
17
Which three statements describe a DHCP Discover message? (Choose three.)
#The destination IP address is 255.255.255.255.
#The message comes from a client seeking an IP address.
#All hosts receive the message, but only a DHCP server replies.
18
What destination IP address is used in a unicast packet?
#a specific host
19
How many usable hosts are available given a Class C IP address with the default subnet mask?
#254
20
What information must be included within a unicast message for it to be delivered on an Ethernet network?
#MAC and IP addresses that correspond to a specific destination host
21
A host with the IP address 172.32.65.13 and a default mask belongs to what network?
#172.32.0.0
Which two statements describe packets that are sent through a Linksys integrated router using NAT? (Choose two.)
#Packets that are sent to a destination outside the local network need to be translated.
#Packets that are sent between hosts on the same local network do not need to be translated.
2
A PC obtains its IP address from a DHCP server. If the PC is taken off the network for repair, what happens to the IP address configuration?
#The address is returned to the pool for reuse when the lease expires.
3
What is the destination MAC address in a multicast Ethernet frame?
#an address that begins with 01-00-5E in hexadecimal
4
How many bits are available for Class B host IP addresses using a default subnet mask?
#16
5
Which default subnet mask provides the most host bits?
#255.0.0.0
6
Refer to the graphic. NAT and DHCP are installed on the Linksys integrated router. Which IP address is most likely to be assigned to the local computer, Host1?
#10.0.0.17
7
Refer to the graphic. The host requests an IP configuration from the Linksys integrated router which is configured to provide DHCP services. In addition to the host IP address, which additional IP address is provided that will allow the host to access the ISP and the Internet?
#internal IP address of the integrated router that connects to the local network
8
Refer to the graphic. A user at the workstation cannot connect to the server. All cables have been tested and are working and all devices have IP addressing. However, the user cannot ping the server. What is causing the problem?
#The workstation and server are on different logical networks.
9
Which part of an IP address identifies a specific device on a network?
#host portion
10
Which type of server dynamically assigns an IP address to a host?
#DHCP
11
What is one of the purposes of NAT?
#prevents external users from detecting the IP addresses used on a network
12
Assuming a default mask, which portion of the IP address 175.124.35.4 represents the host?
#35.4
13
How large are IPv4 addresses?
#32 bits
14
Which statement is true concerning private IP addresses?
#solves the issue of a finite number of available public IP addresses
15
Yvonne is talking to her friend on the phone. What type of message is this?
#unicast
16
Which of the following are private IP addresses? (Choose three.)
#10.1.1.1
#172.16.4.4
#192.168.5.5
17
Which three statements describe a DHCP Discover message? (Choose three.)
#The destination IP address is 255.255.255.255.
#The message comes from a client seeking an IP address.
#All hosts receive the message, but only a DHCP server replies.
18
What destination IP address is used in a unicast packet?
#a specific host
19
How many usable hosts are available given a Class C IP address with the default subnet mask?
#254
20
What information must be included within a unicast message for it to be delivered on an Ethernet network?
#MAC and IP addresses that correspond to a specific destination host
21
A host with the IP address 172.32.65.13 and a default mask belongs to what network?
#172.32.0.0
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